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Training Insights

For: Admin, Manager, Coordinator, Trainer | Tier: Standard+

Training Insights shows you the health of your training program across your entire organization. You can see at a glance how many employees have completed their assigned training, who is overdue, which certifications are about to expire, and how well your team is performing on quizzes.

OSHA requires employers to train every worker on the hazardous chemicals in their workplace (29 CFR 1910.1200(h)). Training violations are consistently among OSHA's top 10 most-cited standards. Training Insights helps you stay ahead of those violations by making gaps visible before an inspector finds them.

Completion Rates​

The completion rate is the core metric of your training program. It shows what percentage of all training assignments across your organization are marked as completed.

What you'll see:

  • Overall completion rate — A single percentage across all courses and all employees
  • Completion by site — How each site is performing relative to others
  • Completion by course — Which courses have the highest and lowest completion rates
  • Completion by department or role — Whether specific teams are falling behind

A healthy training program maintains a completion rate above 90%. Anything below 75% signals a systemic issue — employees either don't have time, don't know about their assignments, or your training delivery method needs adjustment.

Overdue Training​

The overdue section highlights every training assignment that is past its due date. This is the most critical section of Training Insights because overdue training is the first thing an OSHA inspector will flag.

What you'll see:

  • Total overdue count — How many assignments are past due right now
  • Overdue by employee — Which specific employees have overdue training
  • Overdue by course — Which courses have the most overdue assignments
  • Days overdue — How long each assignment has been past due
  • Overdue trend — Whether the overdue count is increasing or decreasing over time

Each overdue item is clickable. Click an employee name to see all of their assignments. Click a course name to see everyone who is behind on that specific course.

Upcoming Expirations​

Certifications and training completions don't last forever. Training Insights shows you what's expiring so you can schedule retraining before gaps appear:

30-Day View​

Certifications and training completions expiring within the next 30 days. These need immediate attention — schedule retraining now.

60-Day View​

Expirations coming in 30 to 60 days. Start planning retraining for these employees.

90-Day View​

Expirations 60 to 90 days out. Good for long-range planning and budgeting training time.

Each expiration entry shows the employee name, the course or certification, the expiration date, and a quick action to reassign the training. If you've set up training automations in SafePath, many of these reassignments happen automatically.

Quiz Performance​

Understanding how your team performs on training quizzes helps you identify knowledge gaps and improve your training content:

  • Average quiz scores — The mean score across all quiz attempts
  • Score distribution — How scores are spread (e.g., most people scoring 80-90%, or a bimodal split)
  • Most-missed questions — The specific quiz questions that employees get wrong most often
  • First-attempt pass rate — What percentage of employees pass their quizzes on the first try

The most-missed questions metric is particularly valuable. If 60% of your team misses the same question about PPE selection for corrosive chemicals, that tells you your training content on that topic needs to be clearer — or the quiz question itself needs to be reworded.

Employee Progress Tracking​

Drill into individual employee records to see their complete training history:

  • Assigned courses — Everything assigned to this employee
  • Completed courses — What they've finished, with dates and scores
  • In-progress courses — What they've started but not completed
  • Overdue courses — What they've missed
  • Certifications — Active certifications with expiration dates

This view is especially useful when preparing for an OSHA inspection. Inspectors may ask a specific employee about their training, and you need to be able to pull up that employee's record immediately.

Filtering and Export​

You can filter Training Insights by:

  • Site — View training data for a specific location
  • Course — Focus on a particular training course
  • Status — Show only overdue, completed, or in-progress assignments
  • Date range — Look at training activity over a specific time period

Export any view as a CSV for further analysis in a spreadsheet, or generate a PDF report for management reviews and audit documentation.

Who Sees What​

RoleWhat They See
AdminTraining data across all sites and all employees
ManagerTraining data for employees at their assigned sites
CoordinatorFull training data (program-wide oversight)
TrainerTraining data for courses they manage
EmployeeTheir own training progress only (via the SafePath dashboard, not Insights)