Visiting Your Portal

Module: ChemIQ For: Admin, Manager

The fastest way to see what your customers actually see is to visit the live catalog. The Portal Config panel makes that one click.

The Visit Link

Inside the Portal Config panel at ChemIQ > Public SDS Portal, the right side of the slug display row shows a small Visit button next to your portal slug:

Slug:  acme-chemicals       [Visit ↗]   [Edit]

Click it. The catalog opens in a new tab at:

https://sds.tellusehs.com/{your-slug}

In development and test environments, the same Visit link opens sds-dev.tellusehs.com or sds-test.tellusehs.com so you can sanity-check sandbox data without touching production.

Note: the Visit link is only shown when your portal has a claimed slug and is enabled. If you've claimed a slug but not turned the portal on, claim flow finishes with an Enable action — the Visit link appears once it's flipped on.

When to Use It

The Visit link is for previewing as a visitor — without logging out, without an incognito window, without anyone outside Tellus seeing the page. Three high-value moments to use it:

Right After You Set Branding

Open the Portal Branding panel, change your logo, primary color, or contact info, click Save changes, then immediately click Visit. The catalog reloads in the new tab with your live branding. If the header color looks wrong, the logo is too pixelated, or the contact info has a typo, fix it now — before you send the URL to a customer.

After Bulk-Publishing Products

When you flip a batch of products from your product catalog to Public, the catalog updates in real time. Use Visit to confirm:

All the products you expected appear
Each card has its pictograms and signal word
The result count matches what you published
Nothing is showing the SDS missing badge by surprise

Treat the Visit click as your final pre-flight check. Look at the page exactly as your customers will — branded header, search bar, filter chips, product grid. If something looks off, you have a chance to fix it before the URL goes into a contract, email signature, or website footer.

What Opens

The Visit link opens the catalog page — the company-wide landing at sds.tellusehs.com/{your-slug}. From there you can:

Type into the search bar to verify search works against your published products
Click GHS pictogram filter chips to verify filters work
Click any product card to open the per-product page with the full SDS PDF
Scroll to the footer to verify contact info and disclaimer render correctly

The new tab is just the live public page — there's no special "preview mode," no draft state, no extra controls. What you see is what your customers see.

Right-click the Visit link to copy the URL without opening a new tab — or open the tab and copy from your browser's address bar. Common places to paste it:

Where	What it does
Website footer	Lets customers self-serve SDS without contacting you
Quote sheets, packing slips, invoices	Pass-through SDS compliance for distributors and manufacturers
Sales email signatures	Standard "here's our SDS catalog" reply
Contracts and master service agreements	HazCom pass-through language pointing customers at a permanent URL
Customer onboarding emails	"Bookmark this URL for any SDS you need"

The URL is permanent. Renaming your slug after activation creates a permanent redirect from the old URL — but the new one becomes the canonical address, and any QR codes already printed against the old URL will continue to work.

If the Visit Link Isn't There

If you go to the Portal Config panel and don't see a Visit link, one of three things is true:

Symptom	Cause	Fix
The panel shows a slug input field instead	No slug has been claimed yet	Claim a slug — the Visit link appears once the slug is saved
The slug is shown but no Visit button	Portal is claimed but not enabled	Click `Enable portal`
Visit link opens a "no longer available" page	Portal is in a deactivation or suspension state	Check your subscription status; contact support if billing is current

Permissions

Role	Can see the Visit link	Can claim or change the slug
Admin	✓	✓
Manager	✓	—
Program Coordinator	✓	—
Employee	—	—

Anyone with access to ChemIQ can preview the portal. Only Admins can claim, rename, or disable the slug.

Public SDS Portal — The portal feature overview
Company Catalog Page — What the Visit link actually opens
Claiming Your Slug — Why the Visit link doesn't appear until a slug is claimed
Renaming Your Slug — How the URL the Visit link opens changes after a rename
Branding Your Portal — Customize what visitors see before clicking Visit

The Visit Link​

When to Use It​

Right After You Set Branding​

After Bulk-Publishing Products​

Before Sharing the URL with a Customer​

What Opens​

Grabbing the Share URL​

If the Visit Link Isn't There​

Permissions​

Related​