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Invite a User

For: Admin | Tier: All plans

Adding someone to your Tellus account takes less than a minute. You send an invitation, they click a link, and they're in — with the exact level of access you choose.

Steps​

  1. Navigate to AdminHQ from the main menu
  2. Click People in the sidebar
  3. Make sure you're on the Users tab
  4. Click Invite User in the top-right corner
  5. Enter the person's email address — this becomes their login
  6. Enter their full name
  7. Select a role from the dropdown:
    • Administrator — Full access to everything
    • Manager — Site-level management
    • Program Coordinator — HazCom program oversight
    • Trainer — Course creation and training management
    • Employee — View chemicals, complete training
    • Viewer — Read-only access
    • Contractor — Limited site-specific access
    • Consultant — Multi-company admin access
  8. Optionally, assign the user to one or more sites — if you skip this, an Admin can access all sites by default; other roles will need site assignment later
  9. Click Send Invite

The user receives an email with an invitation link. The link is valid for 7 days.

What Happens Next​

  • The invited user appears in your Pending Invites list until they accept
  • Once they click the link and create their account (or log in with an existing one), they move to the Users list with their assigned role
  • If the invitation expires, you can resend it from the Pending Invites page

Inviting Someone Who Already Has a Tellus Account​

You can invite users who already have a Tellus account — for example, an EHS consultant who manages multiple client companies, or someone transferring from another organization that uses Tellus.

When an existing user clicks the invitation link:

  • If they're logged in, they see a one-click Accept Invitation & Join [Company] button. No signup form, no extra steps.
  • If they're not logged in, they're prompted to sign in first, then redirected back to accept the invitation.

Either way, your company is added to their existing account. They don't need to create a new account or use a different email address. Their data from other companies remains completely separate from yours.

Tips​

  • Double-check the email address — Invitations go to exactly the address you enter. Typos mean your teammate won't receive the invite.
  • Choose the right role upfront — You can change it later, but starting with the correct role means the user sees the right features from day one.
  • Assign sites for non-admin roles — Employees, Contractors, and other site-scoped roles need at least one site assignment to see any chemical data.